City’s pending rental inspection program raises concerns


City Inspection Program: Maybe too Much?

By Norman Gossett, Jr.

UNC VOICE Staff Writer

The city of Durham’s new program to inspect its supply of rental housing has created some concerns in the property management community.  The Proactive Rental Inspection Program (PRIP) ordinance, tabled until the March 5, city council meeting, contains directives which have created concerns from some of Durham’s property owners.

Rick Soles of Rick Soles Property Management believes that the PRIP ordinance is unnecessary. (Staff photo by Norman Gossett, Jr.)

“In my opinion, the condition of Durham’s rental property supply has never been as good as it is now.”  Soles credits the condition of rental property in Northeast Central Durham to the community’s investment in its rehabilitation.

Soles believes the expansion of the city of Durham’s Department of Neighborhood Improvement Services (DNIS) would not be necessary if standard tenant-landlord protocol was followed.

“By law, the tenant is supposed to contact the landlord in writing if there is a problem with the property,” said Soles.  “With the Durham One Call, the city is getting involved immediately and becoming mired in tenant-landlord disputes.  The city should ask each tenant when they call for a copy of their written complaint to the landlord.”

Ellie Bergman, with Edgewood Realty, began her business career in Durham in the mid-60’s with a small grocery store on Angier Avenue.  She watched as her customers in NEC Durham shifted from primarily textile mill workers to an economically oppressed mix of different peoples.  “I’ve got tenants that used to buy nickel popsicles from me at the grocery store,” Bergman remarked.

Bergman has concerns about the wording of some of the statutes within the ordinance.  “When I rent someone a property, I have an obligation to that client to keep the transaction private.”  However, the ordinance reads that should an owner have to register their property with the DNIS, the property owner is required to furnish a list of all the people living within the property. Bergman said, “I feel a responsibility to my tenants.  When they pay their rent they are entitled to the same privileges as a homeowner. There is no allowance for the severity of the violation,”

Bergman explained that a loose screen door and a leaking roof are treated as the same type of violation.  One might represent ordinary wear and tear while the screen door might be neglect. Either violation can cause the owner to pay fees on all of his properties.

Soles suggests that the tenants need to become more involved in the program.  “When I rent a property, the door is attached and working properly.  There is no abandoned car in the front yard and the garbage has been hauled off. It’s not hard to figure out where the problems are coming from and yet the DNIS has no mechanism for notifying or fining the tenant.”

“We don’t make any money off of vacancies,” stated Soles.  “It’s in the best interest of all parties to keep properties rentable.”

“There has been no outcry from the community,” said Soles. “Only the city has a problem with rental housing.”

Busy managing her properties, Ellie Bergman is concerned about issues that affect her tenants. (Staff photo by Norman Gossett, Jr.)

Bergman believes there needs to be more serious discussion about the PRIP ordinance.

Bergman said, “I don’t rent anything I don’t own.”

It is difficult to determine how the PRIP plan will categorize owner-renters as compared to property managers remarked Bergman.

Both Bergman and Soles understand the intent of the PRIP program.  They also understand the problems that will arise if the program is not clearly understood and accepted by all of the parties involved.



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2 thoughts on “City’s pending rental inspection program raises concerns

  1. While keeping rental units in good condition is important, this ordinance does seem to be just a little bit intrusive, provided the landlord and tenant do not have a problematic relationship. In which case there are other avenues to follow without resorting to an overreaching law.

  2. I think the ordinance should not require property owners to furnish a list of all the people living within the property. That is unfair to both the tenants and the owners because it is obligatory for the owners to keep their clients’ transactions private.

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